Catering Policies & Fees

Menu Pricing
The menu price quoted is based on the estimated guest count. If the guaranteed guest count is significantly less than the estimated guest count, we may have to reprice the menu as fixed costs must be amortized over the fewer attending number of guests.

KR’s Geaux-2 Catering reserves the right to substitute ingredients and/or raise prices (with your input and approval) in the event that food prices rise substantially between the time of the signing of the contract and the date of the event.

Inclusive In Menu Pricing
All of our events include disposable table cloths for the buffet, decor, and any chafing dishes and/or platters if applicable.

Tastings
KR’s Geaux-2 Catering charges a $45 per entree item (16 oz. serving) and $25 per appetizer item (5 sample size portions) for tastings. These fees covers the cost of food, time spent shopping, prepping, cooking, and kitchen labor. The fee is refunded as credit on your final confirmed booking invoice.

18% Catering Fee
This charge offsets labor and administration costs such as administrative tasks, working with rental companies, dishwashing, packing and loading for your event, site visits, shopping for food, travel time to and from your event, etc. The service charge is not a gratuity for servers and is subject to state and local tax laws.

Guest Count Guarantee
A final guest count is required 21 business days prior to the event.

Guest Count Increases
If the guest count increases after the guaranteed guest count is received, we will be happy to try to accommodate you. KR’s Geaux-2 Catering, however reserves the right to make substitutions in menus for those guests in excess of the final guaranteed guest count.

Pricing for Children and Vendors

Meals for children between 5 and 10 years of age and event vendors such as DJs and Photographers are provided for half price. There is no charge for children 4 and under.

Service Staff
KR’s Geaux-2 Catering offers professionally trained team members for your event. All staffing requires a five hour minimum. Full service events with more than 100 guests require an Event Manager. Sit down meals require five Servers and three Event Staff per 100 guests.
Event Manager @ $30.00 per hour
On-Site Chef @ $40.00 per hour
Server @ $25.00 per hour
Kitchen Staff @ $25.00 per hour

Deposits
A 50% deposit and a signed Catering Contract is required to reserve a catering date. The deposit will be applied to your final invoice.

Payments
KR’s Geaux-2 Catering accepts cash, checks (business/certified only), Visa, MasterCard, and American Express (plus 3.5% card processing fee). Full payment for your catered event must be received at least fourteen (14) days prior to the event. Unpaid balances are subject to penalties, interest, or both.

Cancellations

Cancellation notice should be given in writing. Refunds will be determined by the date of cancellation compared to the event date. The client is responsible for all out-of-pocket expenses (e.g.: purchased food, non-refundable rental expenses, purchased decorations) sustained by KR’s Geaux-2 Catering. In addition, KR’s Geaux-2 Catering has the right to retain 50% of the deposit if you cancel the event 60 – 90 days prior to the event date, or 100% of the deposit if you cancel the event 59 days or less prior to the event date.

Leftover Food
The client may keep any and all leftover food if KR’s Geaux-2 Catering agrees that it is still safe to consume. KR’s Geaux-2 Catering reserves the right to remove and dispose of all leftover food and beverages not consumed by the end of an event. If leftover food is taken by you or event guests, it then becomes your or the guest’s responsibility for proper refrigeration and handling. KR’s Geaux-2 Catering waives any liability of any leftover food taken by you or your guests.

Gratuity
Gratuities for staff are not included but are graciously accepted for a job well done.

Deliveries and Service
KR’s Geaux-2 Catering delivers and service the majority of the San Antonio area. There is a $25 delivery charge for drop off orders. For deliveries and service outside of the San Antonio area, an additional charge will be added to your bill based on distance to/from your location.

Ordering
Please allow 24 – 48 hour notice on all drop-off deliveries when possible.

Cancellations
Drop-off orders are subject to a 50% cancellation fee within 24 hours and a 100% cancellation fee on the day of the event.

Clean Up
The pick-up of equipment is typically scheduled for the end of that business day. Please ensure that all of our items are available for pick up at this time. All leftover food will be removed unless the items that the client wishes to keep are stored and/or refrigerated before our driver arrives.

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